St. Charles Manor

1006 St Charles St, Victoria, BC, Canada

Care Level

Surrounded by quaint streets and charming boutiques, St. Charles Manor makes for a picturesque walking community.

Nestled in the heart of Victoria’s beloved Oak Bay neighbourhood, St. Charles Manor is a 53-suite home, designed with high-end finishes to mirror its upscale community. With ample lighting and coveted views, St. Charles Manor marries the verve of Oak Bay Avenue with the tranquility of a senior-centric neighbourhood.



  • Three outdoor patios
  • Backyard with garden and walking path
  • Two dining rooms
  • Private dining room
  • Onsite commercial kitchen
  • Two great rooms
  • Library
  • Lounges with TVs and fireplaces
  • Two games rooms
  • Puzzles room
  • Crafts room
  • Bathtub and shower rooms
  • Hair salon
  • Massage room

“My grandmother’s personality has returned since she arrived at St. Charles. It is the best place for her. Thank you.”

Mike B.

Leadership Care Team

Twila Thomson

Executive Director

In her various roles as Associate General Manager, Community Operations Manager and Memory Care Coordinator, Twila has honed her ability to connect with residents who have cognitive decline and support the families who love them. 

Twila received the People Development Award for her work in developing future leaders and she herself was recognized as an Emerging Leader in the field of seniors care. 

Having been part of a new seniors long term care development, Twila is skilled at building and supporting high-performing teams.  Born and raised in Victoria, in her spare time Twila enjoys travelling, music and baking.


Arman Tesoro

Support Services Manager

Arman has worked in the hospitality industry for over 35 years, honing his craft through experience and education.

Over the years, he has held management and director-level positions and his team-centred leadership approach has supported various hospitality lines including long term care and assisted living, residential schools and universities, casual restaurants and formal dining rooms, special outdoor events, and vending services.

Arman joined the Trillium Communities family at St Charles Manor in July 2020, bringing his varied skill set, customer focus and team spirit.



Michelle Nam

Administrative Coordinator

Michelle brings a strong background of administration management to her role as the Administrative Coordinator at St. Charles Manor.

She completed the hotel management program in Toronto and, after many years in the hospitality industry, Michelle transitioned to the field of long-term care in 2016. Michelle moved to Victoria, from Toronto, where she has worked in various positions in the long-term care field before joining Trillium in 2020.


Melissa Howarth

Activity Coordinator

Melissa has worked in various roles including as a Recreation Assistant, Life Enrichment Assistant and Recreation Manager.

In her 16 years of working in the Recreation or Activity Departments of many long-term care homes, Melissa has gained a wealth of knowledge about people, especially in the area of dementia care.

With a background in the arts, she is full of creative and new ideas. With her positive and easy-going attitude, she enjoys her role as Activity Coordinator at St. Charles Manor.

Born and raised in Victoria, she enjoys exploring our beautiful nature on the Island, painting or craft projects, and spending time with her husband and young daughter.

Bill Krebs

Environmental Services Manager

Bill has over 30 years of construction and restoration experience and brings a strong work ethic and a can-do attitude to his role as the Environmental Services Manager for Trillium Communities long-term care homes in Victoria. Bill enjoys caring for the residents and working with his fellow employees to ensure that the residents are comfortable and safe and live a carefree happy life while in our care.

Bill has two grown children, a son and a daughter, that he is very proud of. When not at work, Bill can be found on his boat fishing the seas around the Cowichan Bay area. Fun Fact: Bill lives on his boat!


What's going on in the community

See what fun and engaging activities we are planning this month.

Calendar of Events