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Guiding You Home

Choosing a senior living community is an important decision. We’re here to help you every step of the way, from determining the appropriate level of care to finding the perfect property to suit your needs. If we don’t have what you’re looking for, we would be happy to refer you to someone in our trusted senior living network. From selling a home, to consulting estate lawyers, to move-in day, we’ll be there, giving you our full attention. Give us a call and ask us anything.

Our Process

  • 01. Do Your Research

    Explore senior living communities online, visit homes in your neighbourhood and ask friends and family for recommendations. Reputable, caring homes are typically preceded by positive word of mouth within the local community.

  • 02. Connect with Us
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    Call us or send us an email and share your or your loved one’s story. It’s important for us to understand each prospective resident’s needs, preferences and personality, so we can make the best recommendation for them.

  • 03. Tour the Communities
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    We encourage you and your loved one to tour the homes we recommend and experience the communities for yourselves. We’ll be there to greet you and answer all of your questions. We want you to get a feel for the home, so we’ll show you every nook and cranny, from the rooms to the outdoor havens and amenities. If you’re interested in trying out one of our communities, we offer short-term stays. Learn more by booking a tour.

  • 04. Choose Your Ideal Community
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    After you’ve chosen a community, we’ll iron out the intake logistics with you, from scheduling a move-in date to coordinating a physician if needed. Our team is here to support you and your family through the next steps, so feel free to lean on us and take advantage of our experience and knowledge.

  • 05. Move In
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    The big day has arrived! We welcome new residents with a gift and we help them settle in comfortably. We collaborate regularly to evaluate the care plan and make adjustments as required. 

  • “One of the hardest decisions for our family was moving our dad into a home. Knowing he is in capable hands made it so much easier.”

    Douglas B.
  • “It truly is such a pleasure to now live here in such a beautiful building, being treated with respect & care. All of the staff are pleasant and willing to take that extra step to make your life easier.”

    Kathleen W.

    West Shore Village

  • “My grandmother’s personality has returned since she arrived at St. Charles Manor. It is the best place for her. Thank you.”

    Mike B.

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