Frequently Asked Questions
Read through our frequently asked questions, and rest easy knowing we’re here to answer all of your questions about senior care and our communities.
Read through our frequently asked questions, and rest easy knowing we’re here to answer all of your questions about senior care and our communities.
In addition to a private room with ensuite, rent includes 24-hour nursing care, bathing twice per week (or more frequently, if needed), three daily meals plus snacks, personal daily laundry service and housekeeping (housekeeping includes a light daily clean and a thorough weekly clean). In addition, activities and groups, exercise, entertainment, music therapy, pet therapy and physician care are included.
There are a number of optional services not included in rent, but available upon request.
No. However, we’ve partnered with local organizations to provide affordable cable and phone packages to residents.
Yes, we have physicians at all of our homes that specialize in gerontology. If your loved one does not have a physician upon admission, or if their physician does not make house calls, our in-house physicians accept new patients.
We can help coordinate companion service if your loved one requires it; however, all necessary nursing care is provided from our qualified, caring in-house staff.
Yes, laundry facilities are available at all Trillium homes, and our staff provide personal daily laundry services.
Yes, alterations and mending are offered via partnerships with local businesses.
We’re proud to provide various services to our residents, plus a number of partnership services at an additional cost, including:
Yes! We believe pets play an integral role in the health and happiness of our residents. We are proud to offer pet therapy to residents who don’t own their own pet.
No. We are proud to provide an open-door policy. Family, friends and other visitors can come and go as they please.
Parking is available at all of our homes. You can park in reserved stalls on the street or in parking lots or driveways at no charge.
Yes. Depending on the home and your preference, we can set up a private dining area for you and your loved one, seat you in the dining room, or set up tray service in your loved one’s room for a more private dining experience.
We don’t have guest suites in-house; however, we’ve partnered with the Best Western and Sandman Hotels to offer you a friends-and-family rate during your stay. Please contact the hotels directly and reference ‘Trillium’ for your discounted rate.